Public Works & Water/Sewer

To provide our customers dependable, cost-effective, high-quality services in the areas of water and sewer; build a strong, positive public image; and create and promote a safe, productive workforce and work environment by efficiently using all financial, human and material resources.

The Public Works department manages, operates and maintains the City’s water and wastewater systems, building maintenance, solid waste services to coordinate assigned activities with other city departments and outside entities, street maintenance and construction, and provides highly responsible and complex administrative support to the City Administrator office. 

Contact Us

  • To leave voicemail, please call 972-366-3435. Note: calls returned at the end of the day. If your message is left after 12 noon on Friday, it will be returned the following business day.
  • To place an immediate service request during business hours, please contact Utillity Billing at 972-366-3348 ext. 203.
  • For after hours water/sewer issue reports, dial (682) 459-5104.