The mission of the Utility Billing is to provide effective and courteous customer service and accurate billing to the residents of the City of Venus in regards to their water, sewer, and sanitation services.
The Utility Billing Department is responsible for:
Billing and payment collections for water, sewer, and sanitation services
Customer Service issue resolutions
New accounts set up for water services, sewer, and sanitation services
Payments can be made at the Venus City Hall located at 700 W. US Highway 67 during business hours, Monday through Friday, 8:30 a.m. to 5:00 p.m. We accept check, cash, money order or credit cards. Check payments can also be sent through the mail.
A Drop Box is available for your convenience is located near the front door of the Venus City Hall. Payments deposited in the Drop Box are picked up daily Monday through Friday.
For assistance contact, [email protected]